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Before you start...


As a leadership team, you will be clear on your vision, mission and objectives. You are aligned and working cohesively. You have committed to a business strategy and now you must galvanise your people to delivering it. So, before you start, you begin the communication strategy. Your leadership team need to clearly communicate your vision, mission and overarching business objectives. This might be through an annual statement, town hall meetings, videos, mission statements or quarterly briefing sessions. Over communicate, share and repeat.  

There should be no ambiguity or confusion about the business priorities any more. Each member of the lead team is clear about who is doing what, and by when. You can now trust them to cascade messages, goals and objectives throughout the organisation. Without this clarity, you will struggle to cascade goals and ownership throughout the wider organisation.  

Get clear on your values and behaviours and train everyone on how to you work. Encourage them to do the work you have done in MyTeam, perhaps a team charter or rules of engagement agreement. Ensure that everyone understands your approach to performance management, feedback and recognition.  If this is all new, then add it to your strategy. 

Tool Tip

Revisit your objectives and ensure they are aligned with the vision and purpose.


Do they excite you? 


Is your strategy clear and understood by the team, so it can be clearly communicated to everyone else? 


  • Ensure that the leadership team is clear about who is doing what by when. 
  • Put performance management centrally within your culture. 
  • Keep feedback fluid. 
  • Shift the focus from the formal to a more fluid, everyday approach to managing performance, one that works but also motivates and creates connection and meaningful conversations.  


When things aren’t working, resist making more rules and procedures that require bureaucracy and more work. Instead, involve your people in finding solutions that make things work.  

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