If you haven’t ever reflected on it, take the time now to consider how decisions get made either by yourself, within your team or by the business.  

Some of your decisions will be so routine you probably make them without giving them too much thought.  

Yet the difficult of challenging decisions are the ones that demand more consideration. These are the sort of decisions that involve:  

Uncertainty – Many of the facts can be unknown 

Complexity – There can be many interrelated factors that need to be considered 

High-risk consequences – The impact of the decision could be significant  

Alternative – There might be various alternatives, each with its own set of uncertainties and consequences  

Interpersonal issues – You need to predict how different people will react 


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