Critical thinking is the ability to think clearly and rationally, understanding the logical connection between ideas. It requires skill and application as we are inherently swayed by our own emotions, experiences and bias, meaning that often we search for answers that support our wants and needs - not the truth.

Setting the scene and space to begin the creitical thinking around your business is important. Learn why and how to prepare your people for a different kind of conversation

Understanding where you are now, where you want to be and the gap in between

If you haven’t already found a way to fi nd out what your people
really think of your company, employee engagement surveys,
focus groups or suggestion boxes are all really brilliant tools to
get you going.

A Cultural Web Analysis is a useful tool for considering whether cultural change needs to be implemented and what gaps / assumptions an organisation currently has which may impact the implementation of a change.

The tool has seen widespread use beyond Toyota, and is now used within Kaizen, lean manufacturing and Six Sigma but can equally be used in any problem solving analysis.