Fearless feedback

6 Lessons Advanced

About this course

This course is the full package. With an angle of giving feedback virtually, all of the lessons can be applied to face to face feedback.

Feedback is simply information. If you stand to close to the amp, your microphone will give you instant feedback so you can correct it and get the best output. Yet when is comes to people, feedback get’s tricky. There are real emotions involved and so we put it off, make it clumsy or end up demotivating and causing tension. 

When done well, it is inspiring, motivation and empowering. Everyone needs feedback done well. 

In this course you will learn how to:

  • Navigate those emotions.
  • Identify the conflict behaviours
  • Turn it into a positive forward focused coaching conversation
  • Create strong, trust based relationships

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Course Structure

What is feedback and why do we need it? 2 Lessons

What is feedback?

Feedback is simply an information loop. A performance tool.

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Feedback as a learning tool

We all learn and develop through feedback.

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The guiding principles and truths 4 Lessons

The values that sit within feedback

One of the biggest challenges we all face when in a stressful situation, especially in work feedback situations, is staying true to your values. That is true whether you are the giver or receiver.

Staying true to your values will ground you, guide you and allow you to honour your boundaries during the toughest conversations.

Adult to adult, side by side

In this lesson you will learn the principles of removing the power dynamics from the conversation and removing barriers to safety.

The fear of feedback

Why does feedback evoke fear? In this module you will understand why, how to spot it and what to do about it.

Giving means receiving

The inevitable two way feedback that is essential in real feedback cultures