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If there is one certainty in life, when two people get together conflict is inevitable. How you manage that conflict is a game changer. In this mini course you will understand the causes of conflict so you can recognise when you are in it and what to do about it.
Conflict basics
6 Lessons
Conflict is often viewed in the negative context of struggle, arguments or war. In reality conflict is simply when two parties (or more) have a different idea, opinion or belief about something. How you manage that conflict determines whether it is positive or negative.This lesson will help you to understand conflict on a deeper level and the different ways it shows itself within a team.
This lesson focuses on conflict as a driving force of change, truth and innovation
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This lesson looks at the 4 types of conflict and how to spot them.
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What are the main causes of conflict in the workplace?
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This lesson helps you to distinguish the difference between healthy and unhealthy conflict.
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This lesson helps you to understand how the mind works
Personality and Conflict Behaviours
4 Lessons
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In this lesson you will learn how different personality styles approach conflict. To learn more about different styles, head to the Personality Styles Course.
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This lesson helps you understand conflict in relation to each of the DiSC personality styles and what that means for you as a team member and for your team.
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This lesson gets you to consider your personality style and whether you engage or restrain from conflict.
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This lesson teaches you about conflict drivers and how they link to your DiSC behavioural style.
Conflict Responses
4 Lessons
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This lesson gets you thinking about the destructive behaviours people demonstrate during conflict.
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This lesson talks about productive conflict and the behaviours linked to it.
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This lesson gets you to reflect on your productive and destructive behaviours.
Key Conflict Models
2 Lessons
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This lesson helps you consider yourself and your team in relation to Thomas Kilmann's model.
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This lesson takes you through the VOCAB model and how you can apply it to your team.
Chapter Summary
1 Lesson
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This lesson summarises the course with 10 top tips to remember going forward.
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Lucy Barkas, founded 3WH, a leadership & team development consultancy specialising in organisational development. Lucy has been helping business and teams to achieve high performance for more than 10 years. Starting in the energy industry and rising to Leadership positions early in her career, she learned the biggest blocks and barriers to business success and created a 5 MYs method to overcome them.
Author and podcast host of LeaderX, she is generous with her knowledge and helps business leaders to identify their strengths and blocks to success, and helping them to create a vision, strategy and plan to create a step change in performance.
Working from the top, she creates a positive ripple effect that impacts teams and individuals, which continues to positively impact homes, communities and ultimately the world.
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